Privacy Policy
Information We Collect
We collect your name, email address, and account credentials when you sign up. Chat conversations are processed in real-time to provide AI responses. We collect basic usage analytics to improve our service.
How We Use Your Data
Your data is used to provide AI chat and image generation services, manage your account and subscription, improve model quality and service reliability, and communicate important updates.
Data Storage & Security
All data is encrypted in transit (TLS) and at rest. Our servers are hosted on DigitalOcean in Singapore. Guest chat conversations are not permanently stored. Registered user chats are stored securely and can be deleted at any time.
Third-Party Services
We use AI model providers for chat and image generation, and bKash and Nagad for payments in Bangladesh. We do not sell your personal data to any third party.
Your Rights
You can access, update, or delete your account data at any time. You can request a copy of your data. You can delete your chat history. Contact [email protected] for any data requests.
Cookies
We use essential cookies only for authentication and session management. We do not use tracking cookies or share cookie data with advertisers.
Children's Privacy
Moyna AI is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify registered users of material changes via email.
Contact Us
For privacy questions or data requests, contact us at [email protected] or use our contact form.